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Technical Support

We are committed to providing our customers with the best technical support for our entire range of products and services. At Assay Biotech, we guarantee that our products and services work as indicated on their corresponding technical documents. If for any reason our product or service does not perform to the specifications designated on its respective datasheet or manual, please contact our technical support department and we will work to help troubleshoot the problem.

Assay Biotech currently provides technical support via email at tech@assaybiotech.com. We guarantee the response to any technical inquiry within 24 hours during the business week (Monday – Friday, 8:30am – 5:00pm Pacific Standard Time).